Compliance Manager Indore Job

OUR CLIENT,  A US MNC  BPO
REQUIRES FOR INDORE  MP.
Compliance Manager
-MALE   Reports to: Head of Compliance Based at: Indore
Job purpose: To plan and manage Compliance services provided to clients, ensuring client needs are clearly identified and understood and the Compliance team provide those services efficiently and within agreed parameters.
*         Key responsibilities and accountabilities:
1.       Liaise with the Client/CSD/Business Development to gain a clear understanding of Client requirements and the terms for services to be provided.
2.       Manage the Compliance Team ensuring Client services are provided within agreed terms and to Nair & Co processes.
3.       Ensure appropriate information is gathered from the Client to allow delivery of advice and services.
4.       Establish systems to ensure the work for each Client is progressed as agreed and that problems/issues are highlighted as early as possible in the process and managed to a positive outcome.
5.       Liaise with the relevant parties (i.e. CSD, Clients, Affiliates, internal departments) at regular intervals, as dictated by the needs of the services being delivered, in order to deliver work on time and resolve issues
6.       Ensure appropriate advice and assistance is sought by Affiliates in relevant countries and that those services are managed to maximum effect.
7.       Review the circumstances of each Client to identify potential business development opportunities for other services offered by Nair & Co.
8.       Ensure the Compliance Team are committed and motivated to servicing client needs and that workload is effectively distributed throughout the team.
9.       Establish key performance criteria for the Compliance Team and ensure standards are met, managing any performance issues as appropriate.
10.   Work with the Head of Compliance to develop services and processes such that Nair & Co provide the most competitive and cost effective product.
11.   Keep abreast of developments in Compliance/Statutory Accounts that will impact the Client base.
12.   Ensure the prescribed processes for the documentation and storing of Clients Statutory Accounts are fully adhered to in line with country specific legislation and internal procedures.
13.   Prepare and agree budgets and forecasts with the Head of Compliance.  Establish systems to review and control budgets preparing contingencies as necessary.
*         Key Competencies
1.      Developing the Customer Relationship: Manages the customer relationship in a way which enables the business to gain maximum value from that relationship. Creates and sustains mutually beneficial relationships.
Standard
Can nurture productive long term relationships with clients through the application of personal style and techniques which can be shared as best practice.  Presents a good image of the company to customers. Differentiates the services and products offered by the business from those of competitors. Influences the external perception of the organisation and brand by raising the profile of the business.
2.      Leading Others: Builds highly successful and motivated team which consistently excels in the achievement of business goals
Standard
Acts as a role model to others. Regularly measures and responds promptly to changes in the mood and morale of staff. Creates a supportive and positive climate within the organisation and gains commitment to shared ways of doing things. Can encourage individuals to take appropriate levels of responsibility
3.      Motivation:  Controls personal reactions to produce behaviour appropriate to the circumstances. Resilient and able to maintain energy and objectivity . Perseveres through set- backs
Standard
Reacts positively when under pressure or to negative feedback remaining objective and constructive. Knows how to manage personal stress’s and can bounce back after set backs and is constantly setting oneself new challenges. Can effectively motivate those around them
4.      Planning & Control: Responds and adapts to a variety of situations, individuals or groups, whilst maintaining effectiveness.
Standard
Establishes and controls plans effectively, considering all dependencies and allowing suitable contingency. Anticipates and promptly raises operational and resource issues. Establishes realistic timescales with adequate contingency plans to ensure objectives are met. Reallocates resources in response to changing business requirements. Identifies risks to plans
5.      Managing Change:  Copes with change by being personally adaptive through new learning and development and anticipating likely fall out.
Standard
Maintains personal effectiveness and energy levels in the face of ambiguity and uncertainty.  Maintains an up to date learning plan. Remains open to new ideas, processes and technologies. Sees change from the perspective of the customer
Learns new skills to maintain the overall efficiency of operations. Constantly seeks out new ways to achieve targets and goals
6.      Influencing: Builds commitment to a recommendation or course of action by understanding the position of others and presenting arguments, facts and figures in a way they will find most persuasive
Standard
Maintains focus on meeting his/her objectives, influencing the content and direction of discussions as appropriate. Makes clear recommendations for action rather than presenting options. Plans approach in advance, ensuring that proposals are timed to create greatest interest. Reinforces the benefits of proposals and recommendations by using relevant facts figures and other data
Avoids assumptions about others’ levels of understanding.  Ensures that customers perceive the advice is objective.
7.      Decision Making: Confident to select the best and most timely course of action based on all available data.
Standard
Makes responsible decisions, taking into account all facts.  Balances theory with business pragmatism when making decisions. Refers decisions beyond personal authority levels, seeking out second opinions where necessary. Thinks laterally in order to identify solutions to problems. Identifies risks of recommended solutions and proposes ways to manage those risks.
8.      Delivering Results: Driven by success and focused on meeting / surpassing business targets.
Standard
Identifies key profit drivers and prioritise time and attention on high value activities. Identifies possible threats to business.  Implements projects on time, to budget and to agreed requirements
Overall always applies skill, effort and judgment to get the job done
9.  Training & Development: Commitment of time and effort to develop staff and create learning opportunities.
Standard
Makes ongoing constructive suggestions for improvement to team members in order to help their development.
*         Knowledge Skills and Experience
1.      Specialist knowledge
Standard – Ideally qualified in CIMA, FCCA, ACCA, CIPD, LPC or similar qualifications with comprehensive specialist knowledge of relevant practices, industry trends and issues in Compliance and Statutory Accounts.
2.      Oral & Written Communication
Standard
Able to communicate with senior client employees with the appropriate credibility and gravitas.
Able to facilitate meetings (including teleconferences) dealing with demanding or technical issues.
Able to think on ones feet and produce a confident response despite pressure. Has a high standard of written English and can display information in a format to assist understanding, impact and professionalism
3.      IT Skills
Standard
Proficient use of Word and Excel and office systems – can extract and manage data efficiently
4.      Numerical Skills
Standard
Uses figures, tables and other numerical data to carry out a full range of calculations efficiently and accurately.
Organisational Awareness
Standard- Understands the organisational strategic aims and actively extends their influence throughout the organisation.
*         Experience
1.       Experience in and/or with an International Operation, preferably a USA technology Company, operating in a financial or client management capacity.
2.      Familiar with start up situations across either/both EMEA or APAC and had practical experience of International Compliance and Statutory Accounts.
3.       A person should be a male candidate with CA Qualification and
5 years relevant experience post CA Qualification.
The salary Range would be 7 to 12 lacs. however it is not a constraint for the right ca
SHRIDHAR VYAWAHARE
Bsc. MSW. LLB.
C/0 Vaibhav Placements [ PAN INDIA ]
Shivam Apartment, Mahatma Nagar,Trimbak Road
Nashik 422007-Maharastra-India
Ph No 0253-2353532 Telefax-0253-2355732
emails – info@vaibhavplacements.com, vpnsk2008@dataone.in
website – www.vaibhavplacements.com